Frequently asked questions

Is delivery free?

Yes — free standard delivery on every order, no minimum spend.

How long does delivery take?

Typically 2–4 business days within Germany after dispatch.

What is your return policy?

You have a 14-day right of withdrawal. See our Refund & Return Policy.

Are the products genuine?

Yes. We are an independent retailer; all goods are genuine branded products.

Which payment methods do you accept?

All methods shown at checkout, including cards, PayPal and more.

Is there a warranty?

Yes — the statutory 2-year warranty for consumer goods in the EU applies.